Ready to revolutionize an industry?

Parking Panda is a young and rapidly growing startup with a vision for making parking painless and inexpensive. Our goal is to bring ease and efficiency to the parking industry. Our product is an online marketplace and optimization platform for parking. It enables parking owners and managers (private and commercial) to capitalize on their parking inventory by driving extra traffic when yield is low and improving pricing when the lot is full. People in need of parking can save money and time by finding a place to park and paying right from their mobile phone or reserving a space in advance on the web.

Working at Parking Panda

Parking Panda was founded in 2011 and is backed by a group of awesome entrepreneurs and angels. Our team is young, passionate, and excited about building something that will change an industry. We work out of our office in the Federal Hill neighborhood of Baltimore. As an early member of the Parking Panda team you will get to work directly with the founders, you'll own a substantial piece of an ambitious startup, and you will work in a fun and fast-paced environment every day.

Account Manager

Parking Panda is seeking a highly motivated, intelligent, and talented account management professional to join the team. You'll spend your day maintaining our relationships with garage owners and marketing partners around the country maximizing their satisfaction. This position is based at our HQ in Baltimore, MD.

Responsibilities

  • Champion the value and services of Parking Panda to our clients—both parking operators and partnerships including major league sports teams, museums, venues, races and conventions.
  • Onboard new accounts and drive partner loyalty & retention through exceptional service levels
  • Maximize revenue and satisfaction for each and every partner
  • Ensure any client issues are resolved in a timely manner
  • Brainstorm, troubleshoot and expand our capabilities

Requirements

  • 3+ years sales, account management or customer service experience
  • Expert communication and prioritization skills.
  • Ability to learn quickly, adapt to a new environment and thrive under pressure.
  • Ability to handle a large number of tasks in a fast-paced environment
  • Positive attitude and entrepreneurial spirit
  • Strong negotiation skills
  • Eye for web design and working knowledge of HTML/CSS/Photoshop a plus
  • Comfort in a hard-working but casual environment. Must appreciate dogs in office and the freedom to wear shorts year round.

If you're ready to jump in and help grow the heck out of our relationships and win friends and champions, send an email to jbain@parkingpanda.com

Business Development, Parking

Parking Panda is seeking a highly motivated, intelligent, and experienced parking professionals to join our growing team. You'll spend your day developing relationships with garages and lot owners and managers—building the inventory that fuels Parking Panda’s growth.

Responsibilities

  • Identify, research, and develop new parking prospects
  • Build upon existing and develop new relationships that support the growth of our parking inventory
  • Create and execute compelling presentations to bring on new partners
  • Create sales collateral and develop strategies for execution
  • Contact and close lasting and productive partners

Requirements

  • 3+ years of parking industry experience, ideally in a management or business development role
  • Proven success in a competitive sales environment strongly preferred
  • Strong written and oral communicator
  • Relentless pursuit of sales goals and a penchant for crushing them
  • Expert communication and prioritization skills
  • Ability to learn quickly, adapt to a new environment and thrive under pressure
  • Positive attitude and entrepreneurial spirit
  • Comfort with ambiguity
  • Strong negotiation skills

If you're ready to jump in and help define the Parking Panda brand and user experience send an email to jbain@parkingpanda.com

C# / SQL Developer

You have a passion for solving big problems and building products that will reach millions of people. You are a well-rounded person that is comfortable building both internal and external APIs for both our website and our partners. You value an elegant UI and streamlined UX for your users and build with that in mind. Knowledge of data analytics is also a major plus. Being able to impress us with something you've built and having a great personality are more important to us than formal education.

Responsibilities

  • Maintain a positive and intuitive user experience
  • Improve our internal API and administrative tools
  • Integrate with partner APIs
  • Build data collection and analysis tools
  • Develop core functionality for our users

Requirements

  • C#
  • ASP.NET
  • JavaScript
  • JSON
  • SQL Server
  • Must be able to write clean HTML and CSS

If you're ready to jump in and help define the Parking Panda brand and user experience send an email to adam@parkingpanda.com

Customer Service Representative (Full-time)

Parking Panda is seeking qualified candidates to join our full-time in-house customer service team in the greater Baltimore area. A member of the Parking Panda customer service team must be a detail-oriented people person with a welcoming personality. The customer service representative should have a strong work ethic and the ability to think decisively while multitasking. The position gives you the unique opportunity to interact with all divisions of the company. Please note this position would require you to work at least one full work day on a weekend in lieu of at least one weekday. Candidates with the most total weekend ability will be given preference.

Responsibilities

  • Responding to customer phone calls, emails and general feedback
  • Communicate to customers via the online live chat
  • Give each customer an outstanding customer service experience
  • Provide input on improving the customer experience

Requirements

  • A drive to take initiative and dominate your own responsibilities
  • Outstanding written and verbal communication skills
  • Exceptional problem-solving and analytical skills
  • Punctual, dependable, and accountable
  • A flexible weekend schedule

If you’re ready to jump in and be the front line to the customer and help improve the user experience send an email to bonsal@parkingpanda.com

Digital Marketing Manager

Parking Panda is seeking a highly motivated and intelligent web marketing guru passionate about our company’s goals with a strong focus on ROI, capable of taking the lead on our SEM, app install campaigns, and digital marketing efforts.

Responsibilities

  • Work directly with the VP of Marketing to lead SEM, and digital marketing efforts in coordination with larger marketing goals
  • Create, analyze, and optimize advertising on Google, Bing, and Yahoo Search, as well as a variety of display campaigns
  • Create, analyze, and optimize app install and social campaigns across several channels
  • Maximize ROI across existing channels and new digital channels while driving revenues, customer acquisition and retention on both a national and city-wide (40+ cities and counting) level

Requirements

  • 3-5+ years digital marketing experience managing SEM, and/or digital remarketing/advertising campaigns strongly preferred
  • Expert in SEM, social spend, app install campaigns, and analytics, capable of maximizing ROI across channels
  • Proficiency in web and app analytics and general knowledge of SEO strongly preferred
  • Responsible for preparing and presenting weekly/monthly reports on digital marketing efforts
  • Strong ad copywriting skills
  • SQL experience a plus

If you're ready to jump in and help take our digital and app spend to the next level, send an email to mark@parkingpanda.com

Mobile Engineer (iOS and Android)

Parking Panda is seeking an experienced mobile developer (Xamarin) to join our engineering team and lead development of our consumer facing mobile applications (IOS and Android). You should be passionate about using mobile to improve the consumer experience around parking, comfortable leading mobile development decisions alongside our CTO, and ready to work in a small and fast paced environment.

Responsibilities

  • Lead the development of our iOS and Android applications via Xamarin
  • Play a key role in product development and shaping the Parking Panda feature set
  • Use knowledge of mobile platforms to help guide design and engineering decisions’

Requirements

  • Strong knowledge in C#
  • Familiarity with the principles of REST, and working with RESTful APIs
  • Strong understanding of the intricacies of the iOS and Android platforms
  • Knowledge in Objective-C and Android Java SDK is a plus
  • Ability and desire to excel in a small, fast-paced, startup environment

If you're ready to jump in and help define the Parking Panda brand and user experience send an email to adam@parkingpanda.com

SEO/Content Manager

As SEO/Content Manager for Parking Panda, you will be expected to manage and implement a developing campaign strategy while making on-page and off-page optimization recommendations and overseeing SEO implementation for Parking Panda properties. You will also be establishing a solid SEO foundation during implementation and providing ongoing SEO best practices and recommendations for optimization, URLs, redirects, site structure, and off-page linking practices. You will be primarily responsible for raising the visibility and maximizing revenue from organic search across 10,000s of pages over 40+ markets for a quickly growing, innovative and industry-leading startup.

Responsibilities

  • All things search engine optimization, app store optimization and analytics
  • Build and maintain ongoing site-wide and market-specific reports
  • Research, qualify, contact and secure strategic link building opportunities
  • Identify SEO staffing needs and focus and build the team accordingly
  • Own all off-site, on-site, and local SEO across 40+ cities and 10,000s of pages
  • Generate content across marketing channels to bolster SEO strategy
  • Develop tracking, metrics, and reporting; and analyze overall SEO performance and success of specific initiatives

Requirements

  • BS/BA degree in a related field
  • 3-5+ years of SEO experience; experience managing people
  • Proven track record optimizing a website with 10,000s of pages in a competitive industry
  • Ability to communicate SEO objectives to developers
  • Ability to perform technical SEO audit
  • Experience with keyword research
  • The ability to work with back-end SEO elements such as .htaccess, robots.txt, metadata, site speed optimization, and related skills
  • Experience analyzing analytics data and providing recommendations for SEO campaigns
  • A solid grasp of how blogging, press releases, social media, and related strategies go hand-in-hand with SEO
  • Experience with SEO tools such as: Google Analytics, Google Webmaster tools, Majestic SEO, Moz, Advanced Web Rankings, SEMrush, Buzzstream, Open Site Explorer
  • Intermediate to advanced knowledge of Excel
  • Working knowledge of HTML and CSS
  • SQL experience a plus

If you're ready to jump in and help spread the Parking Panda brand nationwide send an email to mark@parkingpanda.com

Weekend Customer Service Representative (Part-time)

Parking Panda is seeking qualified candidates to join our customer service team on a part-time basis in the greater Baltimore area on weekends (Friday-Sunday). The customer service representative should have a strong work ethic and the ability to think decisively, while multitasking on their own. Above all else, part-time customer service representatives should thoroughly enjoy helping others.

Responsibilities

  • Responding to customer phone calls, emails and general feedback
  • Communicate to customers via the online live chat
  • Give each customer an outstanding customer service experience
  • Provide input on improving the customer experience

Requirements

  • A drive to take initiative and dominate your own responsibilities
  • Outstanding written and verbal communication skills
  • Exceptional problem-solving and analytical skills
  • Punctual, dependable, and accountable
  • A flexible weekend schedule

If you’re ready to jump in and be the front line to the customer and help improve the user experience send an email to bonsal@parkingpanda.com

Still interested?

We're always looking for incredibly smart and talented players to join our team, even if we don't have a specific opening. If you think you can contribute to Parking Panda in a big way, we'd love to hear from you. Send an email to jobs@parkingpanda.com with your resume and a cover letter telling us why Parking Panda is the right fit for you and your skills. We look forward to meeting you!